WhatsApp AI chatbot
Your customers get an answer in seconds, from your live network and billing data.
Try a conversation.
- Every reply is checked before it goes out
- Customers hear about outages before they call
- A person is always one tap away
This is a scripted example. WhatsApp sending starts once Meta has approved the templates.
Hi! I'm your ISP's assistant. How can I help?
What it takes off your desk
AI chatbot
Repetitive questions are answered in seconds, day and night, without adding staff.
Manager check
Nothing wrong or embarrassing reaches a customer.
Knowledge base answers
Answers are the ISP's own, not generic ones.
Tickets linked to outages
During an outage, 200 complaints don't become 200 jobs.
Outage notices
Customers hear first, so far fewer call. This is one of the biggest call savers.
Slow-internet auto check
Complaints reach staff already diagnosed, and many never need staff at all.
Satisfaction check after a fix
Fixes that didn't work are caught before the customer gets angry.
Bill reminders
Fewer missed payments and fewer "my internet stopped" calls on the expiry day.
Retention warnings
Unhappy customers get a call before they switch to a rival ISP.
Stop answering the same three questions.
A free pilot, read-only, on your own network.